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Refund policy

Refund Policy

At Losfy.com, we strive to provide high-quality digital products. Due to the nature of digital goods, all sales are final. However, we do offer a refund policy under certain conditions. Please read our policy carefully.

1. Eligibility for Refunds

Refunds may be issued if:

  • The product is significantly different from the description provided on the product page.
  • The product is defective or not functioning as intended, and the issue cannot be resolved after contacting customer support.

2. Requesting a Refund

To request a refund, please contact our customer support team within 14 days of your purchase. Include the following information in your request:

  • Order number
  • Product name
  • Reason for the refund request

3. Refund Process

Once your request is received, our team will review it and respond within 5 business days. If approved, the refund will be processed through the original payment method, and you will receive a confirmation email.

4. Non-Refundable Items

The following items are non-refundable:

  • Products that have been downloaded or accessed
  • Free items
  • Items purchased on sale or with promotional discounts (unless specified otherwise)

5. Changes to the Refund Policy

Losfy.com reserves the right to modify this refund policy at any time. Any changes will be communicated through our website or via email.

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